Articles by: Anthony Malts
All posts by "Anthony Malts"
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All posts by "Anthony Malts"
AI Lead Generation
A real aesthetic clinic case: 494 chats from ads, 44 real leads and about 20 bookings. Which ads were eating the budget, and why the ad radius made no difference.
AI Customer Support
The customer starts on Instagram, continues on WhatsApp, and finishes on your site. A guide to omnichannel: one AI brain, one CRM for all channels.
AI Strategy & Implementation
Multi-Agent Sales and Service Orchestration Platform: why a monolithic chatbot degrades under mixed roles, and WhaleBiz's orchestrated-team vision.
AI-Powered CRM
Autonomous Sales and Service Engine (ASE): the WhaleBiz vision of a core that replies in seconds and self-documents into an AI-native CRM.
AI Solutions for Business
AI agent development for larger organizations: security against prompt injection, closed environments, automated lead generation, and rollout timelines.
AI Solutions for Business
Discover how AI agents for hi-tech upgrade organizational operations. WhaleBiz develops advanced Data Science-based AI agents for service, sales, and development optimization.
AI-Powered CRM
AI-Native CRM is a system where an AI agent, not a salesperson, updates records live - see how it works and why it is included in every WhaleBiz plan.
AI Solutions for Business
How RAG, omnichannel website-to-WhatsApp continuity and per-industry use cases build a chatbot that answers only from your verified data - never invents.