Question 1

What is WhaleBiz?

Accepted Answer

WhaleBiz is an autonomous sales system for businesses: AI agents that capture leads, reply, sell, book appointments and take payment 24/7 across every channel - with a built-in WhaleBiz CRM. Not a scripted chatbot, but a system that understands intent, remembers context, and takes action.

Question 2

What's the difference between your AI agent and a regular chatbot?

Accepted Answer

A regular chatbot runs on a fixed, limited script. Our AI agents, based on large language models (LLMs), understand the intent behind what a customer says, hold a free conversation, remember context, and perform complex actions - closing a deal, scheduling a meeting, or handling an inquiry - just like a human employee.

Question 3

Does it replace my team?

Accepted Answer

No. The system frees you and your team from the draining work of replying and following up, and hands off to a person exactly what needs a human touch. You focus on your craft - the system runs the sales.

Question 4

Which platforms and channels do you operate on?

Accepted Answer

WhatsApp Business, website (text and voice chat widget), Facebook Messenger, Instagram and Telegram. The same "brain" runs on multiple channels at once and keeps context across all of them. Calls, email and SMS are on the roadmap.

Question 5

What skills does the system have?

Accepted Answer

Lead capture and filtering, unlimited automatic follow-ups with leads who didn't reply, appointment scheduling (Google Calendar) with a confirmation email to the client, an email to you about every new lead with an AI summary of the conversation, payment processing and secure payment links, customer support, and a smart knowledge base (RAG) that reads your price list and procedures and answers precisely. Each agent also sends and receives images, videos, audio and documents, and understands voice messages.

Question 6

Does it integrate with my CRM and existing systems?

Accepted Answer

Yes. WhaleBiz CRM is built in and included in every plan, and every conversation lands there automatically - no migration. On the Custom plan we also connect to external systems (Salesforce, HubSpot, ERP) and any system with an API, plus the calendar and payment gateway you already use.

Question 7

How fast does it go live?

Accepted Answer

Setup takes up to 14 business days from the moment we receive all the required materials and access from you, and a basic agent can go live within a few days. A project manager contacts you within 24 hours of payment.

Question 8

How much does it cost?

Accepted Answer

From ₪490/month plus a one-time setup fee from ₪490 based on setup scope (elsewhere: from ₪3,500). The full setup is done by our team, with no commitment - cancel anytime, and WhaleBiz CRM is included in every plan. AI (token) costs are included in the price. See the full pricing page for details.

Question 9

What languages does it work in?

Accepted Answer

The system automatically detects the customer's language and replies in it - Hebrew, Russian, English, Arabic and more. In the multilingual Israeli market this is a real edge: every customer feels spoken to in their own language, with no need to hire multilingual reps.

Question 10

Does it understand voice messages? What about telephony?

Accepted Answer

All agents already understand and process voice messages (recordings) customers send on any platform, and a website voice widget is in beta. Telephony and full voice agents are on our roadmap - we'll update you as soon as there's news.

Question 11

How do you measure success and ROI?

Accepted Answer

We define KPIs together before launch - meetings booked, leads captured, time saved for the team, or response-time improvement. WhaleBiz CRM provides a real-time dashboard, including conversation transcripts and customer history.

Question 12

Is the solution safe and does it use official interfaces?

Accepted Answer

Yes. We are a Meta Tech Provider and work exclusively with the official APIs of Meta and all platforms, on our own servers and stack (members of AWS for Startups). No "grey" solutions - maximum stability and zero risk of your account being blocked.

Question 13

Can the system's knowledge be updated?

Accepted Answer

Absolutely. Changed prices, added services, or updated procedures? We update the knowledge base (RAG) and the system applies the changes immediately in the next conversation.

Criteria	WhaleBizFrom ₪490	Human employee₪8,000-12,000	Classic chatbot₪100-400	Built-in AI bot (Meta)₪0 (for now)
Availability	24/7	Business hours	24/7	24/7
Conversation quality	Understands context & intent	Understands context	Limited script	Basic Q&A replies
Customer experience	Smooth and human	Personal	Robotic	No follow-ups or selling
Operations	Learns automatically	Vacations & burnout	Manual maintenance	WhatsApp-only, no CRM
Voice messages	Yes	Yes	No	Limited

Perfect your products and services.We'll take care of selling them.

WhaleBiz: the complete sales chain

Manage ads

Qualify & price

Book + send media

Take payment

Follow up & retain

Works on every channel your customers already use

One sales system - every capability your business needs

Captures & qualifies leads

Books calendar appointments

Sends a payment link

Customer support

Knowledge base (RAG)

Media in chat

Ready-made automation scenarios

What does not answering a customer cost you?

Transparent pricing. CRM included in every plan.

Solo

Pro

Custom

Frequently Asked Questions

Turn on sales.