AI agent for clinics - replies 24/7
Every messagebecomes a booked patient
An AI agent replies in seconds on every channel, understands voice notes in any language, screens inquiries, books the appointment and sends a payment link - 24/7, even while you're with a patient.
Whale Dental
online
24/7
Live replies on every channel
500K+
Messages already handled
seconds
Instead of hours of waiting
Every missed message is a patient who booked elsewhere
The agent replies instantly, around the clock, and passes you only relevant inquiries with the appointment already booked.
A full calendar, even at night
The agent books around the clock, so your calendar fills even when the clinic is closed.
Paid before the visit
A payment link for the consultation or registration fee is sent automatically - fewer cancellations, more certainty.
Your staff focus on patients
Instead of chasing the phone, your team takes care of the patients already in the clinic.
Zero leads lost on weekends
Every inquiry gets an instant reply, even when competitors are unavailable.
How it works
Instant reply on every channel
The agent answers every message within seconds, 24/7, in any language - including voice notes.
Screening and routing
Understands the purpose of the inquiry, collects name and phone, and filters out irrelevant inquiries before they reach your team.
Books the appointment
Shows availability and books directly in the clinic calendar, with an automatic reminder to reduce no-shows.
Payment link
Sends a secure link to pay for the consultation or registration fee, and marks the appointment as paid.
Fits clinics of every kind
Dental clinics
Appointment booking, pre-treatment questions, and a link to pay a deposit.
Aesthetic & cosmetic medicine
Screening inquiries, explaining treatments, and booking a paid consultation.
Doctors & specialist clinics
24/7 replies, routing by inquiry type, and booking an open slot.
Ready to stop missing patients? Try the agent yourself.
Privacy and medical data - what the agent does not do
The agent handles intake, screening and booking only. It does not collect anamnesis, medical history or diagnoses, and limits itself to the purpose of the inquiry, contact details and a time slot. Voice processing and data storage follow the clinic's privacy policy, as well as international and Israeli data-protection laws.
Frequently asked questions
What happens when I tap "Talk to the clinic demo agent"?
A real WhatsApp chat opens with our demo agent. Pick a field - dental, aesthetics, veterinary, physiotherapy, therapy practice or plastic surgery - and it steps into the role of a sample clinic in that field. You can act like a patient, ask about prices, get photos and watch it book a slot in the calendar. The clinic in the demo is a sample one; yours would run on your own data.
Does the agent understand voice notes from patients?
Yes. It understands and processes voice notes in any language and continues the flow, with no manual listening or transcription on your side.
Does it connect to my calendar and payment system?
Yes. The agent shows availability and books in your calendar, and sends a secure link to pay for the consultation or registration fee.
Does it replace our appointment scheduling system or clinic management software?
No. The agent does not replace your appointment scheduling system or your clinic management software - it connects to them. Google Calendar has a built-in two-way sync: the agent checks availability, books and reschedules by itself, the change shows up in your calendar at once, and whatever reception changes in the calendar the agent sees. If you have no external calendar, WhaleBiz CRM has built-in calendars. Other scheduling and clinic systems we connect through their API where the system allows it, and we check that with you before setup.
What about privacy and medical data?
The agent only handles intake, screening and booking - it does not collect anamnesis, medical history or diagnoses. Data is processed in line with the clinic's privacy policy.
What happens when an inquiry is too complex for the agent?
It detects inquiries that need a human and hands them to your team with full context, so nothing falls through the cracks.
How long does setup take?
We set the agent up for you: connect WhatsApp, load your treatments, prices and calendar, and review it with you before go-live - no long integration project. The setup time for each plan is on the pricing page.
Does the agent address people in the correct gender?
Until the gender is known it stays neutral, and the moment it knows, from a name or from how the person wrote about themselves, it switches to the correct form and holds it to the end of the conversation. It does not guess from a name, an age or a type of treatment. The same rule applies in Russian. English has no gender agreement, so there it simply does not arise.
Does the agent book the appointment itself, or pass it to reception?
Both modes are legitimate and it is set at configuration, per clinic. With the calendar connected, the agent shows real availability and books. Without it, the agent collects what suits the patient and passes it to reception for final scheduling - and then it avoids naming a time, so no appointment exists only in the patient's head.
How do I know the agent is not telling a patient something that never happened?
It does not confirm an action it did not perform. With no access to a system it writes that it noted the request and passed it on, not that it handled it. That sounds trivial until a patient who believed everything was arranged arrives and finds it was not, and that trust does not come back.
Want an agent like this for your clinic?
Talk to the clinic demo agent, or talk to us and we will tailor it to your clinic - on every channel and in any language, 24/7.