What slow replies cost your clinic
In September 2026 we sent one WhatsApp message to 98 private clinics in Israel - mostly aesthetic medicine, alongside dental practices - and measured how long it took to get an answer. The figures below are what we found. The calculator turns them into shekels for your clinic.
1.5 hours
average wait for a first reply during working hours
14 hours
average wait at weekends and on holidays
6.1%
of enquiries got no reply at all - 6 clinics out of 98
Estimated lost revenue
₪35,541
per month
₪426,497
per year
56% of enquiries arrive when nobody is answering. That is 44.4 enquiries a month burned, and 8.9 patients who never got an appointment.
A Standard subscription costs ₪490 a month. The monthly loss is 73x that.
Your week, hour by hour
The clinic answers 50 of the week's 168 hours. Every blue square is an hour in which an enquiry waits with no reply.
- Someone answers
- Nobody answers:fewer enquiriesmore enquiries